Integration of Technology in Administrative processes and its impact on school efficiency at Chilenje South Secondary School, Lusaka.
No Thumbnail Available
Date
2025
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
ASET Journal of Management Science
Abstract
This study examined the integration of technology in administrative processes and its effect on school efficiency at Chilenje South Secondary School in Lusaka District. Guided by three objectives, the research assessed the overall impact of technology, challenges faced during implementation, and strategies for improvement. Using a mixed- methods approach, data were gathered from 20 administrative staff through structured questionnaires and interviews. The findings revealed that 70% of staff perceived technology to have a high or very high positive impact on efficiency. Key challenges
included inadequate training, infrastructure deficits, and limited funding. Recommendations emphasized enhanced professional development, consistent technical support, and better inter-departmental communication. The study calls for proactive policy support to optimize technological integration for improved administrative effectiveness in Zambian schools.
Description
Keywords
Technology Integration, School Administration, Efficiency, Professional Development, Infrastructure, Lusaka, Secondary Schools, Zambia