Effects of Kaizen Solutions on Organization performance A case study on road development agency & specilaized systems ltd, Zambia

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dc.contributor.authorKamwale, Kalonga
dc.contributor.authorRamasamy, Sakthivel
dc.date.accessioned2025-07-24T10:26:14Z
dc.date.available2025-07-24T10:26:14Z
dc.date.issued2022
dc.description.abstractKaizenis a Japanese word which mean continuous improvement. In Japan most of the organizations, for example Toyota Motor Corporation, employed Kaizen over a long period of time and it is now part of the company’s culture and daily operation (Meldi S., 2018). In 1950 Toyota implemented quality circles leading to the development of Toyota’s unique “Toyota Production Systems.” Toyota production System is “a system of continuous improvement in quality, technology, processes, company culture, productivity, safety and leadership (Qualitiamo K., 2016).The study determined that Kaizen solutions improves organisational performance in terms of employee’s motivation, quality of products and service etc. The respondents were selected using stratified random sampling at all levels of the organization hierarch in order to reach a wide area and collect the desired information relating to Kaizen solutions and organization performance. Obtained results from the study indicate that there is a significant relationship between Kaizen solutions and organizational performance since the p-value = 0.00 was less than 0.05.This implies that Kaizen has an impact on organization performance through organization culture, employee motivation, and product and service quality to attain customer satisfaction. The study further recommends that it is vital to implement and educate or organizations on the key benefits of Kaizen solutions to improve organizational performance.
dc.identifier.issn2581-7175
dc.identifier.urihttps://ds.dmiseu.org/handle/123456789/68
dc.language.isoen
dc.publisherInternational Journal of Scientific Research and Engineering Development-–
dc.subjectQuality
dc.subjectOrganization
dc.subjectPerformance
dc.subjectCustomer Satisfaction
dc.subjectKaizen
dc.titleEffects of Kaizen Solutions on Organization performance A case study on road development agency & specilaized systems ltd, Zambia
dc.typeArticle

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